Résidence Fulford Residence

1221 Guy Street - Montréal, Québec

 

Frequently Asked Questions

 
  Little Things Mean A Lot

The following list of questions was compiled in a personal search for a residence for my mother. I began by asking questions like, “How much does the room cost? What is the size of the room? Where is the bathroom?” I really didn’t know the right questions to ask.

I hope that this list of necessary questions will help other mothers, sons and daughters in making one of the most important decisions of their lives.

Choose program over plumbing, services over room size, and tender loving care above all else.

After answering the right and important questions, Mom and I chose Fulford.

Donna George
 

 

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  1. Are there sufficient staff members at Fulford to give adequate care to every lady?

  2. What type of personal care is offered?

  3. How is medical care provided at Fulford?

  4. What if my family member is not ambulatory?

  5. I’m concerned that my family member may become isolated; how is this avoided?

  6. How are meals and snacks scheduled at Fulford?

  7. What types of activities are available?

  8. Is housekeeping provided by the staff? What type of items does the family need to supply?

  9. What questions do I need to answer for myself before deciding on a residence for my family member?

  10. What do I do when I have a concern or question?


Are there sufficient staff members at Fulford to give adequate care to every lady?

Yes. We believe our residents must have caregivers (including a registered nurse and assistants) close at hand at all hours of the day and night to meet individual needs. When the health of our residents requires it, additional care is provided at all times.

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What type of personal care is offered?

Kindness and respect govern the interactions between staff and residents. Should ladies require assistance with dressing and grooming, our staff helps with the selection of clothing and accessories, hair brushing and other daily routines. A hairdresser visits the residence weekly and the salon can be reached by elevator.

Bath times are supervised in order to avoid accidents. At bed time, staff wish the ladies a goodnight, and frequently offer a reassuring hug.

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How is medical care provided at Fulford?

Nursing care is provided 24-hours a day at Fulford. Medications are administered at meal and at bed times by the nursing personnel. A doctor visits the residence every week, and is on call for emergencies. Prescriptions are given, or reviewed by the house physician and are ordered from a local pharmacy.

Other health professionals who visit regularly include:

- a dentist
- an audiologist
- a podiatrist or foot care clinician
- others as required

If a resident is unwell or unable to attend our dining facilities, meals can be brought to her room, and the staff gives close attention to her throughout the day.

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What if my family member is not ambulatory?

Ladies who require wheel chairs are generally housed on the first floor for easy mobility to the dining room and to the main meeting room. A ramp to the front porch and the driveway provide easy access to the outdoors. Fulford has six long term care beds for those who lose the ability to move about independently. It is not necessary for our residents to be moved from their familiar surroundings to seek respite care.

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I’m concerned that my family member may become isolated; how is this avoided?

Staff members encourage the ladies to participate in activities offered each day of the week. They assist our residents to and from the dining room for meals and snacks and for daily activities and events.

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How are meals and snacks scheduled at Fulford?

Breakfast begins at 8 am. Lunch is at 12:30. Dinner is at 5:00.


Mid-morning, the tea tray is circulated with tea, coffee, juice and a snack.


Mid-afternoon the wagon is again circulated to all the ladies for an afternoon tea snack. Homemade cookies and sweet breads are always a delight. Another snack is made available before bedtime in the evening.

In keeping with the gracious hospitality of Fulford, beautiful china tea cups and saucers are used on all occasions, daily.

 

A nutritionist and a Food Committee ensure that meals are well-balanced and delicious!
 

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What types of activities are available?

Daily activities may include exercise sessions, readings by volunteers, music and singing activities, bridge, knitting and art. A computer is available for residents who choose to correspond with children and grandchildren.

On Wednesdays there is a morning church service.

Other activities include visits by children’s and adult choirs, bell ringers, drama groups, and outings and events planned by Volunteers
 

For more information on activities at Fulford, please click here.
 

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Is housekeeping provided by the staff? What type of items does the family need to supply?

Housekeeping and laundry services are provided by members of the staff.


Bedding, linens and towels and a laundry bag, marked with the family name, are provided by each family.
 

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What questions do I need to answer for myself before deciding on a residence for my family member?

While you certainly may have others not included in this list, these are a few that you should have the answers to when determining the residence for your family member:

Does the residence look and smell fresh and clean?

Is the location of the residence convenient for the resident or her family?

Is there free visitor parking?

Are visitors made to feel welcome?

Is impartial financial counseling available?

What is the form of governance of the residence?

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What do I do when I have a concern or question?

Families are encouraged to contact the manager whenever there is a concern. All questions will receive a prompt response. With the family and the residence staff working closely together, the ladies receive ultimate care.

 

Please click here for the ways in which to contact us with any questions or concerns you may have.

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